Zap Car Wash & Lube of Union City

Yeniffer Villalona 2 months ago

I had a terrible experience with this shop. They installed the wrong oil filter on my car. The filter they used was not the correct one for my 2025 vehicle, which caused the engine to stop receiving oil. As a result, my engine was severely damaged. This was a serious mistake that should never happen at a professional repair shop. Their negligence has cost me an expensive engine repair. I trusted them with my vehicle, and they failed to perform the job correctly. I would not recommend this shop to anyone. Please be very careful before taking your vehicle here. For that mistake I have sevral problem eith

Zain Qureshi 2 months ago

Save your money and go somewhere else. I paid for a full service wash, but the workers completely lazy. The wheels are still caked in brake dust, and the interior was left dirty and dust on the dash, grime on the buttons, and crumbs untouched in the cup holders and storage pockets. I have the receipt to prove I paid for this. There are several better car washes nearby. The staff here acts like they don't even want to work. Overpriced and extremely disappointing. Choose wisely and go somewhere else. Save yourself the frustration and take your business elsewhere.

Ivan Ortiz 2 months ago

I’ve been coming here with all of my cars over time for years with no issues. This is a great place to come and get your oil change and get the free car wash included, but you shouldn’t charge the extra (optional) $4.25 for the Armor All to add to your tires, you should go all the way with it and include it with the car wash experience making it truly free with the oil change. They get the job done quick and accurately, which I appreciate very much. They also clean your car pretty good. 👍💯

Maria Sanchez 2 months ago

If I could give these people no stars I would. These guys see a female and they start with scare tactics, that they hear an unknown noise from the engine, there is no coolant, the car is burning more oil and the engine needs a flush as an emergency, the tires need changing. They are not responsible for anything. The car was just inspected a month ago by my mechanic had some work done, I made sure they checked everything, the car is fine. The tires were bought, brand new about 4 months ago. I have a friend who's a male and his engine is making noise his tires need changing, did they say anything to him, of course not. So why should it be ok for then to say something to a female. Why bc we don't know anything about cars??!! SMH they made it sound like if I drive off after the oil change my car will never work again. Here we are a week later and thank God the car is running perfectly fine!! I understand they need to make money other than oil changes but there is a way to approach and say things to whomever. And not in a manner that meant to be.. you have to do this or else..

COCO SAENZ EN DIRECTO!!! 7 months ago

I know that the machine makes the 90% of the work but it’s sad when the guys outside finish their work really fast and they don’t do it really well, because they just are waiting for another car, I didn’t like the finish details that they did. I paid less in another places and I got a better job.